If for any reason you are not happy with your purchase you may return your order within 14 days from the delivery of your package. Any returned products must be in their original condition. The products should not have been worn, used or washed. Returns will only be accepted if the products are returned with the original packaging fully intact and the original labels still attached to each product. For hygiene reasons underwear, pierced jewellery and skincare products cannot be returned.
Any shipping charges that may incur when returning the products are on your/customer responsibility. Nitty Gritty will not compensate for returned packages lost in the return shipping.
Make sure the shipment is marked and declared as a return to avoid delays in customs.
Send the return to
All refunds will be made through the payment method you used for the order in question.
The cost of the merchandise along with original shipping cost and any additional costs at the moment of purchase will be refunded if all demands are met. Refunds for returned products will be made as soon as possible, 30 business days at the latest, after Nitty Gritty receives the returned products.
Please note, that additional duties, taxes or any additional charge you may have will not be refunded by Nitty Gritty.